What lead to the proposal for a new utility rate structure?

In 2017, Fridley underwent an in-depth utility rate study with the intention to stabilize rate increases from year to year and to ensure equitability among customer classifications. The expertise of Ehlers and their teams of analysts took an in-depth look at Fridley's consumption trends, usage by customer types, future infrastructure needs and the current rate structure. Based on the findings and recommendations of the utility study, 2018 rates, consumption tiers and customer classifications are changing to better align with consumption trends.

You can view the study findings from Ehlers in the below document.

View Ehlers Utility Rate Study Findings

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1. What lead to the proposal for a new utility rate structure?
2. How is my meter read? How do I read my meter?
3. How can I pay my city utility bill?
4. How often will my bill come and what are the rates?
5. How do I set up or cancel services?
6. What is winter quarter?
7. How can I tell if I have a leak?
8. Why is my bill higher than my neighbors?
9. Why do I have to pay for recycling? I do not recycle.
10. I am on a limited income and can't afford to pay my water bill. Does the City have discount rates?
11. Can I make payments?
12. My renter is moving out. How much is their final bill?